Privacy Policy

Last updated: December 3, 2025

Introduction

Benedetto Boutique ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

When you create an account or make a purchase, we collect personal information such as:

  • Name and contact information (email, phone number, address)
  • Billing and shipping addresses
  • Payment information (processed securely through Stripe)
  • Order history and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages viewed and time spent on pages
  • Referring website and search terms

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, shipping companies, and email service providers who help us operate our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or transfer of our business

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Keep you logged in to your account
  • Analyze website traffic and user behavior
  • Personalize your shopping experience

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All payment transactions are processed through Stripe using industry-standard encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Opt-out: Unsubscribe from marketing emails at any time
  • Data Portability: Request your data in a portable format

To exercise these rights, please contact us at privacy@benedettoboutique.com.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with a new "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@benedettoboutique.com

Phone: +27 (0) 11 123 4567

Address: 123 Fashion Street, Sandton, Johannesburg, 2196, South Africa